What are the benefits in extending your offering?

By offering complementary products or services, you give customers the chance to purchase a more complete solution from you. This not only increases sales revenue but also improves customer satisfaction and convenience. The goal is to build on what you already do well—whether you’re a service provider, producer, or retailer.

In this Learning Session, led by Enterprise Facilitator Daniel Muir, an expert in supply chain management, we'll consider how to choose suitable products or services to add, commercial considerations, practicalities and how to get the best results.

By the end of this session you'll leave with much clearer steps about what you can do for your business in 2026.